Ordered a ring and it arrived damaged.
Contacted them and they sent me another ring which I received damaged. There was nothing they would do about it they said
Hi there!
I'm so sorry that you've had a bad experience. It was hard to see a the damage you are referring to from the images you sent but we replaced it regardless. We have emailed you to let you know that we're more than happy to issue you a full refund when you return the rings. You sent us an image of you wearing the ring, products should be unused and unworn but despite it being worn we're still happy to refund you.
Team Réalta
It’s a lovely ring but a bit big!
Possibly my most favourite ring I’ve ever purchased!
The product is insane! It’s absolutely gorgeous! Just as described on the website, sizing chart is very helpful and true to size. Fast delivery. The packaging the product came in was so luxurious, a real special piece for me. Thank you so much x
I have quite a few pieces and they are all such good quality and at such an affordable price! I had to make an exchange recently as I bought the wrong-sized ring and it was so simple, Aofie was very helpful over email!!